Information We Collect
To better serve site visitors, we collect two basic types of information:
Personally identifiable information (PII):
PII is information that personally identifies one individual from another. This information is voluntarily provided to us by you and is used by us for the purpose of fulfilling requests for further information regarding our services, as further detailed below. We only collect PII that you voluntarily provide to us, such as your name, physical address, email address, and phone number. We only require PII from you when it is needed to fulfill any request you may submit by and through our website.
General Information consists of aggregate user and tracking information, such as using cookies, log analysis software and other aggregate tracking technologies. This information gives us insights on how our subscribers and site visitors use our site and our other products. This data is anonymous in nature and does not contain any PII. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to our subscribers.
How We Use PII:
We use the PII you submit online primarily to process quote and service requests. In order to do so, you must necessarily complete the necessary forms and provide us with the information we require to comply with your request. We use the PII information you provide us through this site in the following manner:
Name: We ask for your name to properly identify you as a customer (i.e., to match your name with the telephone number and other information you provided to us) and to communicate with you on a personal level. When submitted on this website, we will not share your name with third parties for the purpose of their marketing directly to you; however, we may share your name as required by our own internal business purposes.
Telephone Number: We ask for your telephone number in order to contact you while processing your request, and to further validate your identity. We will not share your phone number with third parties for the purpose of their marketing directly to you; however, we may share your number as required by our own internal business purposes.
E-mail Address: We ask for an e-mail address so that we may contact you via e-mail to communicate with you and to further validate your identity. We typically share e-mail address information with third parties; therefore, you may also receive newsletters and offers from our sponsors, affiliates and marketing partners at this e-mail address. These mailings contain clear information on how to unsubscribe, and we honor all requests as quickly as possible.
Mailing Address: We ask for a mailing address when necessary to process your request, and to further validate your identity. We will not share your address with third parties for the purpose of their marketing directly to you; however, we may share your address as required by our own internal business purposes.
Other Ways We Use Information:
In addition to the specific uses set forth above, we may also use your information (including PII), for various business purposes including, without limitation, the following: (i) to improve the quality of your visit; (ii) to communicate with you; (iii) to confirm and manage your subscription; (iv) to provide written proof to any regulatory authority regarding your use of this website or purchases made from us; (v) to provide reports to offer sponsors and affiliates; (vi) to improve our site and the visitor’s experience through customization, analysis, and adjustments; and (vii) to enforce our agreements with you, prevent fraud and other prohibited or illegal activities, and for other legally permissible purposes.
In addition, we sometimes contract with other companies and individuals to perform functions or services on our behalf, such as hosting the website, sending email messages and administering contests, surveys and other promotions. We necessarily have to share your PII with such third parties as may be required to perform their functions.
In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including PII, is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including your PII), would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any assets may continue to be used according to your PII as set forth in this policy.
How We Protect Your Information:
We understand that the safety of your personal information is extremely important to you. That is why we use both electronic and other measures to keep your information protected from unauthorized access. We employ industry accepted tools and techniques to protect your privacy and against unauthorized access to our systems. However, we have no control over the security of other web sites on the Internet that you might visit even when a link may appear to those web sites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session.
Other Online Privacy Policies:
Underage Users: This site and the services we provide are intended for adults over the age of 18. Therefore, we do not knowingly collect or maintain personal information from children under the age of 18 at our site, except in the limited case in which a child under the age of 18 submits a question to us at our site and identifies his or her age, we may use the email address of the child for the sole purpose of responding to the question from the child on a one time only basis. However, we will not use the email address of the child for further contact and we will remove the address from our records after we have initially responded.
If You Become a Customer:
How We Use Information:
We use your personal information largely for our own business purposes, but in some instances may choose to share your personal information, and federal law gives you the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do when you become our customer. The types of personal information we collect and share depend on the product or service you have with us. This information can include: social security number; financial information; habits and practices; personal health information and treatment history; and the same information as it pertains to other members of your household.
We may need to share customers’ personal information to in order to qualify them for insurance services that are not provided directly by our company. For example, we may share your information with an insurer to qualify you for coverage. In the section below, we list the reasons we elect to share your personal information, and how you can limit this sharing.
Why We May Share Your Personal Information:
Our everyday business purposes: We may use the information you provide us to process your transactions, maintain your account(s), determine whether you qualify for products offered through third parties, and to respond to court orders and legal investigations. You may not opt out of the sharing of your personal information when used for our everyday business practices.
For our marketing purposes:
We may use the information you provide us to offer our products and services to you. You may opt out of having your information used in this manner by informing us in accordance with the instructions provided in every marketing communication we employ (i.e., via telephone, e-mail, or direct mail). You may also contact us directly and request that we add you to our Do-Not-Call list.
State Law Privacy Rights:
You may have other privacy protections under applicable state laws. To the extent these state laws apply, we will comply with them when we share information about you.
For California residents:
In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.
For Vermont residents:
In accordance with Vermont law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example with your consent or to service your account. We will not share information about your creditworthiness within our corporate family except with your authorization or consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
For Nevada residents:
We may contact our existing customers by telephone to offer additional products that we believe may be of interest to you. You have the right to opt out of these calls by adding your name to our internal do-not-call list. To opt out of these calls, or for more information about your opt out rights, please contact our customer service department. In addition, Nevada residents can contact the Nevada Attorney General for more information regarding opt out rights by calling 775-684-1100, emailing firstname.lastname@example.org, or by writing to: Office of the Attorney General, Nevada Department of Justice, Bureau of Consumer Protection?100 North Carson Street, Carson City, NV 89701-4717
How We Protect Your Personal Information:
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, employee background checks, and secured files and buildings.
If You Have Questions:
Lighthouse Insurance Group, LLC
Tel: 866-230-0222?Fax: 877-548-2526
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If you have any questions about
Lighthouse Insurance Group
6480 Rockside Woods Blvd, Ste 200
Independence, OH 44131
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed above.